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IF THE PRODUCT FAILS IN NORMAL USE WITHIN THE FIRST 12 MONTHS OF OWNERSHIP, FLAMINGO WILL REFUND OR REPLACE/REPAIR THE PRODUCT OR COMPONENTS.

WARRANTY COVERAGE IS VALID STARTING THE DATE OF DELIVERY WITH THE FOLLOWING CONDITIONS:

  • SHIPPING COST FOR REPAIR/REPLACEMENT OF ELECTRICAL COMPONENTS ARE COVERED BY FLAMINGO.

  • WEAR AND TEAR TO BICYCLE COMPONENTS SUCH AS TIRES, TUBES, BRAKE PADS, CHAINS, CABLES, ETC. ARE NOT COVERED BY THIS POLICY.

  • WARRANTY POLICY DOES NOT COVER DAMAGE DUE TO NEGLECT, ABUSE, IMPROPER ASSEMBLY OR MAINTENANCE, CUSTOM MODIFICATIONS, OR ACCIDENTS.

  • DAMAGE DUE TO EXTREME TEMPERATURE, OR WATER IMMERSION ARE NOT COVERED BY THIS POLICY.

  • TAMPERING WITH THE BATTERY OR OTHER ELECTRICAL COMPONENTS WILL RESULT IN A VOIDED WARRANT

 

RETURN POLICY:  

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE AND HAVE NOT OPENED THE BOX, YOU MAY CONTACT US AT WWW.FLAMINGOBIKES.INAND REQUEST FOR A RETURN AND REFUND WITHIN 14-DAYS OF RECEIVING YOUR PACKAGE. ONCE THE PRODUCT IS RECEIVED AND INSPECTED, YOUR TOTAL PURCHASE PRICE WILL BE REFUNDED TO YOU. SHIPPING COST IS THE RESPONSIBILITY OF THE CLAIMANT.

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